7+ Years of ServiceNow development experience Experience in HRSD is must Good knowledge on Service Now modulesStrong communication skillShould worked in Agile methodology (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
...machine learning, and cloud technologies, empowering us to create innovative solutions that address the needs and challenges of the dynamic trucking transportation industry. With decades of experience creating and deploying real world systems for demanding environments,...
...from home. Role Overview: We are seeking an Associate, Communications, to support internal and external communications for New York... ...for the team. Work collaboratively with colleagues across Corporate Communications, including Corporate Design, Editorial, Digital...
...unloading, and transportation of resins, fuels, chemicals and other hazardous materials... ...a safe and efficient manner. Regional drivers depart the Montana and North Idaho terminals... ...A CDL is preferred, but not required. Tanker, doubles/triples, and hazmat endorsement...
...Description: Description We are seeking a detail-oriented and highly organized Office Assistant with Billing expertise to support... ...: Requirements Skills & Qualifications: High school diploma or equivalent; additional certifications in office administration...
...weve proudly stood beside working families across North... ..., youll feel right at home here. In this role, youll... .../liliSchedule and lead virtual consultations (via Zoom... ..., and excellent service in every interaction/liliParticipate... .../liliExperienced in customer service, sales, or...