Job Description
SUMMARY OF RESPONSIBILITIES At Tropical Smoothie Cafe, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Assistant Managers are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café
. ESSENTIAL FUNCTIONS ▪ Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere). ▪ Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe. ▪ Knowledgeable and proficient in each position within the cafe. ▪ Successfully completed the Café Basics Training Program and Certified Trainer Program. ▪ Ensures each station is operating to Tropical Smoothie Cafe’s standards. ▪ Trains and coaches crew members during each shift to ensure brand standards are upheld. ▪ Uses tools to accomplish goals, manage labor and control inventory. ▪ Performs any additional tasks necessary to run the cafe.
REQUIRED EXPERIENCE ▪ Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTS ▪ Continuous standing and walking throughout the duration of each shift. ▪ Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash. ▪ Constant face-to-face interactions with crew members and customers. ▪ Safely navigate in a fast-paced cafe environment. ▪ Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS ▪ Most shifts are between six to eight hours, but this may vary. ▪ Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities. ▪ Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions. ▪ Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift. ▪ Fun, fast-paced, upbeat environment with no fryers
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