As a Collateral Analyst you will be responsible for managing all aspects of the appraisal ordering process and the appraisal review process. Your responsibilities will include: Research property and market data Order and monitor appraisals, BPOs, AVMs, and other valuation types Provide detailed feedback and recommendations to appraisers and underwriters Collaborate with appraisers and other stakeholders to resolve issues and improve processes Assist in developing and implementing collateral review policies and procedures Provide timely status updates to team members on assigned valuation orders; monitor and handle the entire pipeline process of appraisal orders daily from order entry to delivery Maintain workflow efficiency through Mercury Network, Clear Capital and other third‑party platforms Follow up on progress of appraisal order assignments outside of expected timeframes Handle communications with loan officers, processors, underwriters, collateral analysts and appraisers regarding the status of appraisals, ETA’s, etc. Track and communicate issues and status updates to requestor in a calm and professional manner both verbally and in writing Contact appraisers and clients for status updates while maintaining a detailed communication record Track and process invoices Have a thorough understanding of all valuation products and requirements Perform related duties as assigned by manager Requirements Background in real estate valuation and mortgage while also having familiarity with related documents such as appraisals, contracts, leases, budgets Must have at least 1 year of appraisal‑related experience. We will consider 2 years of relevant mortgage experience. Organized and detail‑oriented person with the ability to multi‑task in a fast‑paced environment with a high level of production Experience with Mercury Network preferred Must have strong written and verbal communication skills Ability to function efficiently and effectively to meet deadlines Outstanding people and customer service skills Must be able to manage a high volume of emails, voicemail and incoming phone calls and messages Effectively communicate with people of all levels Experience with multifamily properties is ideal (5+ units) Benefits Our benefits are designed for your total wellbeing and include: Competitive salary and compensation package Comprehensive medical, dental and vision coverage Monthly fitness and wellness stipend Healthy snacks, beverages and meals at the office Company‑sponsored events and volunteering opportunities Unlimited PTO 12 weeks of parental leave Short‑ and long‑term disability coverage Life insurance policy At Vontive, you will find a team committed to diversity, inclusion, and the values of: Integrity : Always demonstrating the highest ethical standards. Accountability : Consistently delivering on our commitments to our clients, partners, communities, and each other. Candor : Creating an environment where people are heard when they speak up, and where trust, honesty, and respect are at the forefront of our relationships. Prudence : Always acting in the best interest of our stakeholders and for the long‑term integrity of the business. Execution : Managing our priorities, decisions, and work to aggressively grow the business in fulfillment of our mission. Culture : Valuing and promoting diversity in our hiring, through our business practices, and by giving back to our communities. Empowerment : Trusting each other to always do the right thing. Vontive is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr Tive, Inc.
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