Job Description

Senior Education Specialist

Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Education Specialist at McGriff, a division of Marsh McLennan Agency (MMA).

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Senior Education Specialist on the McGriff team, you'll create, source, and administer training and development opportunities for retail insurance teammates across the firm. Your purpose is to provide development opportunities to teammates and enhance our ability to provide the highest level of expertise and service to clients in the most efficient manner.

Duties and Responsibilities:

• Develop curricula based on current and future needs.
• Create training material for corresponding communication platform.
• Facilitate training for teammates, including new hire onboarding.
• Research and recommend industry specific learning opportunities from third parties.
• Maintain training related reference documents, including procedures manuals, systems reference guides, and workflow documentation.
• Remain abreast of contemporary concepts in the development of new training and delivery methodologies.
• Serve as subject matter expert for questions related to systems, procedures, workflows, and training resources.
• Build and maintain relationships across business units, insurance carriers, outsourcing partners, and third-party continuing education providers.
• Collaborate and lead projects to implement and train new/enhanced product opportunities.
• Coach and mentor department teammates.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Bachelor's Degree or equivalent education, training and work-related experience
• Five years of experience within the insurance industry
• Highly effective communication and facilitation skills
• Demonstrated proficiency of basic computer applications, such as Microsoft Office Product Suite
• Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals
• Ability to work without direct supervision

These additional qualifications are a plus, but not required to apply:

• Experience facilitating training
• Knowledge of insurance specific systems and applications

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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