Job Description

Overview

Program Supervisor, Homelessness Prevention Initiative (HPI) (HomeBase-Bay St) CAMBA

Join to apply for the Program Supervisor, Homelessness Prevention Initiative (HPI) (HomeBase-Bay St) role at CAMBA. CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. CAMBA offers more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services.

Program Location: 209 Bay Street, Staten Island, 10301

Responsibilities

• Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders regarding best program practices.
• Understand and contribute to Case Management aspects of contract requirements and communicate this to staff.
• Maintain client and electronic files in compliance with funder standards and CAMBA quality assurance protocols.
• Analyze case management program and demographic data to identify program improvements.
• Maintain trackers and monitor scheduling and staff calendars.
• Review program emails and ensure appropriate actions are taken.
• Supervise, coach, motivate and counsel direct reporting staff to excel.
• Plan and organize program activities to maximize contract goals and performance targets.
• Improve teamwork among direct reporting staff and peers.
• Troubleshoot and make decisions within authority, following program policies and protocols.
• Work with staff to improve performance through client feedback and training.
• Address resistance to change from clients, staff, and funders.
• Administer constructive discipline to direct reporting staff, as needed.
• Assist in recruiting program-eligible clients.
• Collaborate with CAMBA management on programmatic and personnel issues.
• Manage time effectively and coordinate program activities to maximize staff time.
• Monitor and review clients\' progress weekly through case conferences with staff.
• Review documentation related to clients\' progress for accuracy and clarity.
• Participate in administrative and staff meetings as requested.
• Provide required information for weekly/monthly/quarterly/annual reports to management and funders.
• Prepare marketing materials and outreach to recruit clients.
• Prescreen clients by phone for eligibility and schedule intake appointments as needed.
• May have direct client service/program responsibilities in addition to the above.

Qualifications

• Bachelor's degree (e.g., B.A., B.S.W.) and at least 1 year of supervisory experience and/or equivalent experience.

Compensation

$60,000-$65,000 annually

Status & Benefits

Status: Full-time (35 hours per week)

Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Equal Opportunity

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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