Job Duties:
· Work as part of a team, supporting an existing application platform and contributing to efforts working on potential modernization enhancements.
· Understand the operational and IT requirements of the New York State Office for People with Developmental Disabilities (OPWDD) and the New York State Office of Information Technology Services (ITS).
· Assess and configure software, applications, custom solutions, and new applications using MS Dynamics.
· Ensure the integration of new enhancements with existing systems.
· Evaluate configuration changes through deployment and change/release management cycles.
· Create documentation for the current system and applied patches.
· Provide extended support for post-deployment issues; deliver ongoing maintenance services.
Education and Experience:
· Bachelor's degree in Technology / IT / Computer Science
· A minimum of 6 years of related experience.
· An equivalent combination of advanced education, training, and experience will be considered.
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