Job Description
Qualifications
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Benefits
Bonus based on performance
Opportunity for advancement
life insurance license
Property Casualty license
Paid time off
Training & development
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation )
Valuable career-building experience
Flexible work from home options available
Responsibilities
As a Customer Service Representative with Yeimi Contreras Romano Insurance Agencies, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency
Your attention to detail, customer service skills, and desire to help people make you an ideal fit
You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support
Establish customer relationships and follow up with customers as needed
Provide prompt, accurate, and friendly customer service
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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