Hotel Night Auditor Job at Springhill Suites By Marriott-Fargo, Fargo, ND

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  • Springhill Suites By Marriott-Fargo
  • Fargo, ND

Job Description

Job Description

Job Description

About Us:

Our new Springhill Suites hotel is now seeking a friendly, organized, and customer-focused Hotel Night Auditor to join our team! As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional stay experience.

Job Summary:

We're looking for a courteous and efficient Overnight Front Desk Agent to provide exceptional guest service, manage overnight operations, and ensure a seamless morning transition. The ideal candidate will have excellent communication skills, ability to multitask, and thrive in a fast-paced environment.

Responsibilities:

  • Welcome and check-in guests, handling room assignments and key card issuance

  • Manage guest requests, resolving issues promptly and professionally

  • Answer phone calls, respond to messages, and provide hotel information

  • Process guest payments, handle currency transactions, and balance shift receipts

  • Maintain accurate records, including guest registration cards and incident reports

  • Monitor hotel security, reporting incidents to management

  • Perform basic computer tasks, including software navigation and report generation

  • Maintain lobby and front desk cleanliness and organization

  • Follow hotel policies, procedures and safety protocols

Requirements:

  • Excellent communication, interpersonal and problem-solving skills
  • Hours are overnight 11p-8a; must have flexible availability and able to work some weekends

  • Ability to work independently, think critically, and multitask

  • Basic computer skills

  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer:

  • Competitive hourly rate ($17-$18/hr.)

  • Comprehensive benefits package (medical, dental, vision)

  • Paid time off accrual

  • Opportunities for career growth and development

  • A dynamic and supportive work environment

How to Apply:

If you're passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to kira@christiansoncompanies.com

We can't wait to welcome you to our team!

#hc148638

Job Tags

Hourly pay, Flexible hours, Shift work, Night shift, Weekend work, Day shift,

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