Job Description

Global Head of Revenue Operations & Enablement

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About Retool: Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies dont have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, were on a mission to bring good software to everyone. Were building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And thats a mission worth striving for. Today, our customers span from small startups building their first operational tools to Fortune 500 companies building missioncritical apps for thousands of users across their business.

What Youll Do

• Own day-to-day Revenue Operations and Sales Enablement execution, supporting GTM teams across AMER & EMEA.
• Partner closely with Sales, Marketing, TCX, and Strategic Finance to keep GTM planning, execution, and reporting running smoothly.
• Build and maintain GTM planning processes including capacity planning, territory design, quota setting, and coverage models.
• Design, deliver, and continuously improve enablement programs including onboarding, product training, sales methodologies, and role readiness.
• Create and maintain enablement content such as playbooks, competitive insights, product materials, and deal guidance.
• Own and optimize the GTM tech stack (CRM, enablement tools, forecasting, reporting), ensuring clean data, strong adoption, and reliable outputs.
• Translate data into clear insights that help GTM leaders make better day-to-day and quarterly decisions.
• Identify friction across the customer lifecycle and partner with stakeholders to design practical solutions.

Who Youll Work With

• Report to the SVP, International Sales, with close day-to-day partnership across Sales, Marketing, TCX, and Strategic Finance.
• Collaborate regularly with frontline sales leaders, managers, and individual contributors to understand whats working and whats broken.
• Manage and develop a team of RevOps and Enablement practitioners, while remaining directly involved in execution.

In This Role, You Will

• Run the GTM operating cadence, including forecasting, pipeline reviews, and performance reporting.
• Build dashboards, models, and analysis that GTM leaders actually use.
• Support sellers and managers with practical tools, training, and insights that improve ramp time and productivity.
• Measure the effectiveness of enablement programs and iterate based on performance data and feedback from the field.
• Ensure consistent processes and data across regions without overengineering.
• Balance longer-term improvements with the reality of quarterly execution pressures.

The Skillset Youll Bring

• 10+ years of experience in Revenue Operations, Sales Operations, and/or Sales Enablement within B2B SaaS.
• 4+ years leading teams, with a strong preference for playercoach experience.
• Handson experience owning GTM systems, processes, and reporting (CRM, forecasting, enablement tools, analytics).
• Strong analytical and technical skills; comfortable building models, dashboards, and workflows yourself.
• Experience designing and delivering enablement programs that impact ramp, productivity, and deal execution.
• Ability to work cross-functionally, earn trust, and drive progress without excessive process or ceremony.
• Bias toward action, pragmatism, and continuous improvement.

For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for noncommissioned roles or ontarget earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as scope and responsibilities, the candidates experience and qualifications, and location. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. The base pay range for this role is $295,500 $402,500 per year. Retool offers generous benefits to all employees and hybrid work location.

Seniority Level

Executive

Employment Type

Fulltime

Job Function

Management and Manufacturing

Industries

Software Development

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