Job Description

divh2Job Title/h2pWere proud to be the only supplemental benefits provider in the world with a 100% union label. For more than 60 years, weve partnered with over 40,000 unions and associations across North America and beyond, delivering dependable supplemental and permanent benefits to hardworking families./ppOur mission is simple to protect, educate, and serve members with benefits they can rely on for life. Every program we offer is built around one goal: helping working families achieve long-term financial security and peace of mind./ph3What Youll Do/h3pAs part of our team, youll work directly with union members who have requested information about their benefits. Youll help them understand their options, guide them through their coverage, and ensure every family receives the support they deserve./ppYour day-to-day responsibilities will include:/pulliManaging inbound and outbound calls with members./liliScheduling and conducting virtual or phone-based appointments./liliPresenting benefit programs in a clear, professional, and engaging manner./liliCompleting digital paperwork, forms, and documentation with precision./liliMaintaining accuracy and compliance through quality control standards./liliParticipating in ongoing leadership and professional development programs./li/ulh3What Were Looking For/h3ulliStrong verbal communication and interpersonal skills./liliExcellent relationship-building and customer service abilities./liliPositive, energetic, and professional demeanor./liliAbility to collaborate effectively with individuals and teams at all levels./liliTeam-oriented, organized, and self-motivated mindset./liliComfortable using computers, video platforms, and digital tools./liliPrior experience in customer service or sales is an asset, but not required./liliLegally eligible to work in the United States or Canada./li/ulh3What Youll Gain/h3ulliComprehensive Benefits Package Full health, dental, and life coverage./lili100% Remote Work Enjoy the freedom to work from home./liliFlexible Scheduling Create a routine that fits your lifestyle./liliWeekly Pay and Monthly Bonuses Stable income with performance incentives./liliRecognition Travel Incentives Earn all-expenses-paid trips to top destinations such as the Bahamas, Cancun, and Las Vegas./li/ul/div

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