Job Description
Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
Position Summary: The Off-Site Linen Distribution Technician is responsible for managing the client's linen needs throughout the facility. This role involves the careful handling and transportation of clean and soiled linen to prevent cross-contamination. The technician serves as the primary liaison between the company and the client, ensuring high service standards and client satisfaction.
Work Schedule: - Regular Hours: Monday-Friday, 8:00 a.m. to 4:30 p.m.
- Weekend Rotation: Work every other weekend from 6:30 a.m. to 2:30 p.m.
- Alternate Days Off: On scheduled weekend rotations, the technician will have Tuesday and Thursday off that week.
- Holidays: Alternating holidays as scheduled.
Essential Functions: - Transport clean linen in covered carts to designated areas.
- Collect soiled linen from various locations and transport it in covered carts to designated areas.
- Verify and document linen quantities for delivery.
- Conduct linen inventory as required.
- Address and resolve client issues promptly.
- Communicate effectively with supervisors regarding client concerns and linen quality.
- Build and maintain strong customer relationships by providing excellent support.
- Uphold quality standards and maintain a clean, orderly, and safe work environment.
- Adhere to established procedures and institutional requirements.
- Operate equipment and perform duties necessary for the department's success.
- Follow all safety procedures and policies.
- Perform general clerical duties such as typing and answering phones.
- Comply with Joint Commission Standards.
- Assist with other duties as assigned.
Qualifications: - High School Diploma or GED.
- 1 to 2 years of experience in healthcare, manufacturing, or similar industries.
- Strong customer service and interpersonal skills.
- Positive attitude with leadership capabilities.
- Ability to work in a fast-paced environment.
- Physical ability to stand for long periods, walk, bend, stoop, twist, and reach.
- Capability to operate laundry equipment and handle carts and storage mechanisms.
- Ability to lift up to 35 pounds and push or pull carts weighing up to 400 pounds.
- Willingness to work evenings, night shifts, weekends, and holidays.
- Comfort with giving and receiving feedback.
- Basic computer skills and willingness to learn new applications.
What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)
Why work for Novo Health Services?
NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
Complete an on-line application at
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.
Job Tags
Full time, Monday to Friday, Flexible hours, Night shift, Weekend work, Afternoon shift,