Job Description

Summary:

The Director of Housekeeperis responsible for directing the housekeeping department of the hotel to ensureclean, orderly, and attractive conditions of guest rooms, common areas andgrounds. In addition, they must directthe laundry department to ensure needs for the entire operation are met,including keeping accurate and ample inventory to ensure a smooth operation.

Essential Job Functionsand Primary Responsibilities:

• Ensureand maintain cleanliness, service and product quality standards of guest rooms,public spaces, restrooms, offices and banquet/meeting/conference rooms inaccordance with federal, local and company health, sanitation and safetystandards
• Directlaundry operation to ensure smooth operation. Maintain accurate and sufficient inventory.
• Lead,direct and administer all Housekeeping operations to include, but not limitedto, of systems use and management, budgeting and forecasting, inventorycontrol, department management, policy and procedure implementation andenforcement and meeting participation and facilitation
• Monitorand develop team member performance to include, but not limited to, providingsupervision and professional development, scheduling, conducting counseling andevaluations and delivering recognition and reward
• Recruit,interview and train team members
• Workclosely with Engineering team to maintain room and public space quality in linewith luxury hotel standards
• Ensureproper usage of chemicals and cleaning supplies by monitoring usage, providingcomplete training for team members and ensuring proper labeling of hazardoussupplies in accordance with federal, state, local and company regulations

Qualifications Required:

• Atrue desire to satisfy the needs of others in a fast paced environment.
• Refinedverbal and written communication skills.
• Demonstratedability to effectively interact with people of diverse socioeconomic, cultural,disability, and ethnic backgrounds.
• 3+ years of progressive Hotel Housekeeping Management experience
• Mustpossess the following strengths: high energy, entrepreneurial spirit,motivational leader, effective communicator, effective in providing exceptionalcustomer service and ability to improve the bottom line
• Musthave excellent organizational, interpersonal and administrative skills

Qualifications Desired:

• Prior experience working at a seasonal Hotel or Resort
• Prior experience as an Executive Housekeeper/Director of Housekeeping at a property with at least 100 rooms
• Previous guest relations training/Forbes Training
• CPR certification
• Familiarization with HotSOS

Job Tags

Seasonal work, Local area,

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