Customer Service Representative VA Job at Oneclickvirtualsupport, Virginia

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  • Oneclickvirtualsupport
  • Virginia

Job Description

**One Click Virtual Support** is looking to hire a talented **Virtual Assistant** to fill admin tasks and **Customer Service Representatives** for client needs.We are looking for individuals with experience as **VA**, at least **1 year** of **Customer Service Skills**, **BPO** individuals, and even **newbies** who are looking to transition to being a full-fledged Virtual Assistant and aims to have a rewarding work from home career. Work hours can be between 20-40 hours per week with the intention to transition to a full-time long-term role.

**If you are interested, please take the time to read first before you apply.**

**Your Role:**

You will play an important role as a Virtual Assistant (VA) by providing administrative assistance and stellar customer service to clients customers.

**Must-have requirements:**

* We are accepting and training newbies but you must have conversational to excellent verbal and written English skills

* At least 1 year in BPO or Call Center Experience handling inbound/outbound customer support is a huge advantage

* At least 1 year of experience as a proven excellent VA is a huge advantage

* Must be willing to work on shifting schedule and time based on the clients needs

* Stellar customer service skills

* Familiarity with current technologies, like desktop sharing, cloud services, and VoIP

* Experience with word-processing software and spreadsheets (e.g. MS Office)

* Knowledge of online calendars and scheduling (e.g. Google Calendar)

* Excellent phone, email, and instant messaging communication skills

* Excellent time management skills

* Problem-solving & analytical thinking

* Attention to detail and high standards

* Flexible and with the heart to adapt

* Makes working under pressure a healthy challenge

* Solid work ethic and integrity with a willingness to take ownership

* Enthusiastic and happy to collaborate within a team environment

* Enjoys learning

* Desire to have fun while maintaining professional work

* Goal-driven and result oriented

**Technical Requirements:**

* Stable wired internet connection with a minimum of 10mbps up to 25mbps

* Laptop or PC specs:

CPU: At least i3 or AMD Equivalent (higher the better)

RAM: 4gb-8gb (higher the better)

HDD: 500gb

SSD: optional

GPU: optional

* Working webcam

* Headset with noise-canceling microphone

* Back-up internet is highly recommended

***The role is remote but we can guarantee a healthy and fun working environment with lots of events for our valued employees. Perks, rewards, recognition, and promotion awaits you!***

*****IMPORTANT*****

**FAILURE TO PROVIDE THE FOLLOWING WILL VOID YOUR APPLICATION**:

*?Visit to record your 30 seconds to 1-minute audio introduction and paste the link under the comments section.*

*? Screenshot of your speedtest is required! Visit speedtest.net and share link under the comments section.*

*? Resume or CV must be PDF and attach a screenshot of your PC specs together with your resume or CV. ***Must be one file only.*

Good luck and looking forward to talking to you soon!

-One Click Virtual Support, Recruitment Team

**Job Location:** Philippines **Privacy Overview**

Job Tags

Full time, Remote job, Flexible hours, Shift work,

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