Job Description

The Assistant General Manager is responsible for assisting the General Manager with a continual focus on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

• Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
• Tour the operating departments daily making adjustments as needed via department heads.
• Conduct weekly staff meetings.
• Meet all financial review dates and corporate dictated programs in a timely fashion.
• Hold a monthly financial review with all department managers and available supervisors.
• Ensure that all department heads maintain budgeted productivity levels.
• Develop managers for future advancement through training programs.
• Oversee and assist in the budget process.
• Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
• Motivate, coach, counsel and discipline all management personnel and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
• Ensure that all employees receive fair and equitable treatment.
• At the discretion of management, may be required to stay on property during emergency situations.

• At least 3years of progressive experience in a hotel or related field; or a 2 year college degree and at least 2 years of related experience.
• Previous supervisory experience required.
• Flexible and long hours sometimes required.

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